Which of the following describes the action a dealer must take for an excess title transfer fee?

The action a dealer must take regarding an excess title transfer fee is to return the excess amount regardless of the circumstances. This practice is rooted in the principle of customer fairness and transparency. When a dealer collects more than the actual fee required for a title transfer, the ethical and legal obligation is to return that excess amount to the customer. Retaining any overpaid fees would not only violate trust but could also have legal implications, as it could be viewed as unjust enrichment.

In the context of the dealership's responsibilities, it is crucial to maintain integrity in transactions. By returning any excess fees, dealers demonstrate good business practices and foster customer satisfaction. This approach helps to build long-term positive relationships with clients and enhances the reputation of the dealership.

In contrast, other options suggest actions that might not comply with industry standards or legal obligations. For instance, merely keeping the excess fee until requested fails to ensure accountability and transparency. Likewise, returning the excess only if deemed necessary or informing the purchaser of profits does not address the obligation to return any overages unconditionally.